Terms of Service

Payment Terms & Refund Policy

In consideration of the delivery of the programme to you, you agree to pay the fee for the coaching/programme/Event. Payment of the Fee shall be made by the payment options available at the time of purchase.

Where we issue you an invoice, the Fee must be paid within 48 hours from the date of issue.

If you pay via credit or debit card, you authorise us to charge your payment method. If it is rejected, or fails, but you still have access to the programme, you agree to provide full payment within 7 days from access to the programme being provided.

The Fee is based on our knowledge and experience and the time, effort and availability of the programme is not based on your actual usage and/or level of attendance.

You agree and acknowledge that : you shall not be entitled to any form of credit or deduction from the Fee for any non-attendance or lack of usage of the programme on your part; and the Fee is payable in full and non-refundable.

Time for payment of the Fee, or any instalment of the Fee, shall be of the essence and shall be made without deduction, or any form of withholding

except as is required by law and cleared payment must be received by us before you are entitled to access the Programme/Event.

Late Payment

You shall be responsible for payment of the fee in full and in time.

Where your account is beyond 7 days overdue then:

We shall be entitled to withhold delivery of the programme and further interaction until payment has been made in respect of the outstanding amount; and

interest shall accrue and be added to your account daily from the date payment is due until full payment (plus interest accrued) is received by us.

Interest will be calculated on the outstanding Fee at a rate of 5%;

and a fixed Administration Fee of £25.

In the event your account is beyond 30 days overdue then we shall be entitled to cancel the agreement and to instruct collection of Fee + interest to a collection agency or lawyer to seek recovery of Fees and extra costs accrued.

Refund

All sales are final, and the company does not offer any money-back guarantees. You recognise and agree that there is no entitled refund for any programmes, events or coaching. 

No Refund Policy, shall apply to all purchases (Coaching/Programmes/Events ).

In light of our refund policy, no chargeback or threatened chargeback claims from your debit or credit card provider will be accepted by us.

If you have any concerns regarding your purchased programme please email danielle@selflovesolveseverything.com

If you choose to pursue a chargeback claim without first contacting us then you accept that such action shall breach constitution of this agreement and you shall indemnify us for the repayment of any charges, cost or fees imposed on us, along with our reasonable costs for dealing with the matter calculated at a rate of £120 per hour.

Complaints or Concerns

We want you to be completely happy with any programmes you have purchased. In the event you have any concerns, queries or complaints; you agree to let us know by email to danielle@selflovesolveseverything.com and give us a reasonable amount of time to review and investigate your concerns before you take further action.

No Guarantee

You understand and agree that your participation in the programme does not guarantee results or success. As part of the programme you will have access to information and coaches in accordance to the discussion take place at the initial consultation ( live interaction only), however it is your responsibility to implement the necessary actions/skills or information given to you by the coach

We have made every effort to accurately represent the programme. Any Testimonials and/or examples of results are not intended to represent or guarantee that everyone will achieve the same results. Each individual results depend on the input the client is willing to put in.

Cancellation & Termination

Should you wish to cancel this Agreement, you can do so by providing us with 14 days notice.

Please remember that NO REFUNDS APPLY and you will still be liable to pay the outstanding Fees.

We shall terminate this Agreement with immediate effect, with our reasonable opinion;

any content you provide is unethical or violates our Morales, is offensive, or is intended to cause harm to the wider community.

Our decision to terminate for the above reasons will be under our discretion.

We will be entitled to Terminate programme and access to account/ programmes if you have committed any material breach under this or any future Agreement; or

You have failed to provide payment of any sum as and when it becomes due.

Confidentiality & G.D.P.R

All Confidential information will be stored securely and not given to any outside party- This is in line with the General Data Protection Regulation (GDPR)

Confidential Information disclosed from either side Coach/client will only be used for its sole purpose. It will not be used for unlawful purposes, to cause harm or distress to a person or business.

Where it is necessary to disclose confidential information, this will be in connection with legal proceedings such as; directed from courts or other body of authority or where we believe it is necessary and believe you are at risk of harm or danger to yourself or others.

Liability

You accept and acknowledge that entering into this Agreement does not establish any form of legal business relationship and that we are only liable to you in respect to the services provided to you.

Throughout the duration of the programme and at anytime there after, you agree to take no action which is intended to harm us or our company, or the reputation of company,

Neither one of us shall be liable to the other or be deemed to be in breach of this agreement by any reason of delay or failure to perform any of our obligations if the delay or failure is due to any cause beyond the party’s control.

Contract of Agreement

This Agreement is formed in the United Kingdom. This is our principal place of business. This Agreement shall be governed by the laws of Wales and England.

this Contract of Agreement is for the purchased plan and any amendments agreed upon within the consultation. A copy of the amended actions agreed upon will be documented and sent over to the client following the consultation.

I confirm that by ticking to agree to my terms and conditions on my check out pages using thrive cart or by making payment in any other way , indicates my full understanding and agreement with the above information

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